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Back to the exampleFor home bakers who take orders in DMs
Ordella reads your Instagram and WhatsApp chats, pulls out flavor, size, design, pickup and deposit, and drafts a summary for the customer to confirm. You approve every message first.
Free for your first 10 orders. Nothing sends without you.
The cake part you love. Rebuilding every order from scattered DMs is the part that leads to wrong cakes and no-shows.
“I couldn't tell if the photo meant change the flavor or just copy the look.”
“I scroll back through 60 messages to figure out what we agreed.”
“I answer ‘how much for a 6 inch?’ 20 times a day.”
“They ghost after I spend an hour quoting.”
“I don't want to sound like a bot.”
Link your accounts and add your price list, flavors, lead times and allergen notes once.
It reads the thread, builds the order and flags anything unclear, like a photo that might change the flavor or a pickup time that moved.
The customer gets a clear summary in the same chat and replies to confirm. Nothing goes out until you tap approve.
Ordella works on the conversation itself, so customers keep chatting the way they like and you keep a clean record.
Ordella tracks each detail across the whole thread and marks what changed and when, so the latest pickup time and flavor are the ones on the order.
Ordella drafts a short summary the customer can approve with a reply. No form to ignore, and you have their yes on record if anything goes wrong.
It learns from how you already write and drafts replies to prices, lead times and gluten-free questions. You read, tweak if you like, and send.
Confirmed orders land on one board by pickup date, with deposit status, so you know what to bake this week and who still owes you.
Ordella is for you if
You bake custom cakes from home
Each order is one-off: a flavor, a size, a design photo and a pickup slot worked out with the customer.
Most orders come through Instagram or WhatsApp
Customers prefer to chat, and order form links mostly get ignored.
You take roughly 5–40 custom orders a month
Enough that details slip and repeat questions eat your evenings, not enough to hire help.
It's not a fit if
Both are free. Neither catches what changed in the chat or gets the customer's yes.
| Criteria | Ordella | DMs + notebook | Order form link |
|---|---|---|---|
| Customers stay in the chat they prefer | Yes | Yes | No |
| Catches changes made mid-conversation | Yes | No | No |
| Handles design photos and one-off details | Yes | Partly | Partly |
| Customer confirms the order in writing | Yes | No | Partly |
| Drafts answers to repeat questions | In your voice | No | No |
| No re-typing orders by hand | Yes | No | Partly |
Cheaper than one ruined custom cake. Start free and only pay if it saves you the scrolling.
Try Ordella on your next 10 real orders.
Free
For bakers taking custom orders every week.
$15/ month
An order counts once a customer approves its summary. Cancel anytime.
No. Every summary and reply is a draft. You read it, edit if you want, and tap approve before anything is sent.
Drafts are based on how you already write in your chats, including your greetings and sign-offs. You can change any wording before sending.
Instagram DMs and WhatsApp to start. Facebook Messenger isn't supported yet.
Many customers skip the link and keep DMing, and design photos and changes don't fit a form. Ordella works from the chat itself, so customers don't have to do anything new.
No. It records the price and deposit you agreed in the chat and lets you mark the deposit as received, so you can see who still owes you.
Ordella reads your order chats only to build orders and draft replies for you. Your customers' details aren't sold or shared, and you can disconnect your accounts at any time.
Connect Instagram and WhatsApp, then add your price list, flavors, lead times and allergen notes. Most of it is copying what you already tell customers.
You can move to Baker at $15/month for unlimited orders, or stop. Nothing is charged automatically.
Let Ordella pull the order from the chat and get your customer's yes, while you get back to baking.